Wedding Planner Faces Backlash After Revealing Double-Booked Venue to Bride

When wedding dreams collide, who takes the blame for this.

Davy

• Published in Interesting
• June 10, 2024

In a recent Reddit post, a wedding planner recounts a challenging situation involving a double-booked wedding venue and a frustrated bridal client. The poster, a co-owner of a wedding planning business, explains that their services range from full wedding planning to day-of coordination.

In this case, they were coordinating a wedding where the bride was assured exclusive access to a reception room for pre-ceremony photos. However, just days before the wedding, they discovered another wedding was scheduled to end in the same room just 15 minutes before the bride’s ceremony.

This unexpected revelation led to a series of heated exchanges between the bride, the venue, and the planners. The venue criticized the planners for informing the bride, suggesting it was poor coordinating practice, while the bride’s family directed their frustration at the venue.

The planners are now left questioning their decision to inform the bride and are seeking clarity on whether they handled the situation appropriately. They struggled to balance their responsibility to the bride with the venue’s expectations, highlighting the complexities of managing weddings and the importance of clear communication in resolving last-minute issues.

This story delves into the challenges faced by wedding planners and the ethical dilemmas they navigate to ensure their clients' special days go off without a hitch.

I (29F) and my business partner (34F) run a wedding planning and coordination business

We plan your wedding start to finish

Here's what happened with one of our Package B clients:

The ceremony begins at 6PM

she was the only wedding in that room

she didn't want to miss

Another Wedding!

Normally, this would be fine and we would simply rearrange timings

She was not and was incredibly upset.

The week of her wedding was bad coordinating

He gave me the same treatment

neither one of them has responded

AITA for telling her that she wouldn't be able to take photos in the reception room

The planner’s decision to inform the bride about the double booking highlights the delicate balance between transparency and managing client stress. While the intention was to ensure the bride was aware and could adjust her plans accordingly, the venue’s response suggests a differing perspective on best practices in wedding coordination.

Now, let’s explore some comments from other Reddit users to see their take on whether the planners made the right call and how they might have handled the situation differently.

NTA, you are booked as her Day of Coordinator with some pre-event calls. Very typical arrangement.

NTA - As someone who is going to be planning a wedding this year this is something

What do you think about this story? Do you believe the planners were right to inform the bride about the double-booked venue, or should they have handled it differently to avoid adding stress? Share your thoughts and let us know what actions you would take in this scenario.

Your insights could provide valuable guidance for navigating the complexities of wedding planning and ensuring a smooth, stress-free experience for all involved.

Davy