35 Of The Smartest And Most Hilarious Responses From Business Owners And Managers To Fake Reviews
Almost everybody is aware that online reviews have overtaken word-of-mouth marketing. Whether you're getting a new haircut, fixing up your bike, or trying out that new restaurant in town, the first thing you'll probably do is Google it.
Since it's so easy to have access to the internet, there are a plethora of phony ratings. People (even from rival companies) twist the truth in order to give the company a bad rep.
According to The Transparency Company founder Curtis Boyd:
A bad review can make or break a business.
They can heavily impact a business, especially if the reviewer delivered a detailed, terrible, customer service experience. People look for reviews online because they're ready to buy or avail of the services.
If they see that their needs won't be fulfilled, as described by the review, customers can easily look elsewhere. In concept, user reviews should be honest and provide accurate information about the places people want to explore, the services they want to test, and the products they want to purchase.
However, just as the internet may be an inexhaustible source of amazement, it is also full of shams.
Fortunately, we occasionally see that justice is served when business owners come across these inaccuracies and decide to do everyone a favor by clapping back at them.
Uh oh.
This person thinks they're better than the barber.
L-I-A-R.
S*xual predators need to be exposed this way.
How can this be possible when the store isn't open yet?
The name gives this "reviewer" away.
That suggestion is for the best.
Busted!
Shady rival businesses do this.
Customer being a cheapskate.
Former general manager insults his own work.
Why would you review a private residence?
He messed with the wrong person.
Left a bad review because of her broken heart.
Delivery men need to be careful of customers who unleash aggressive dogs.
Customer who refuses to listen gives a bad review.
After refusing to pay, the customer leaves a bad review.
Rude guy leaves a bad review
It was necessary for the staff to drive him away.
Parent leaves a bad review because the restaurant fired their son.
Rude customer thinks they can get revenge on the business.
Customers want to get their revenge by leaving bad reviews.
What's the point of leaving a bad review when everything was done correctly?
Staff suggests Alcoholics Anonymous to the intoxicated friend.
A bad parent who doesn't want to own up to their fault.
Customer's aren't right all the time.
Even people who get rejected to work at the establishment get their revenge through fake reviews.
What is this customer's problem?
Even the best brake repair service can't satisfy such an unfair client.
Even delivery drivers write fake reviews.
Entitled customer gets a clap back.
Google and BBB is on the business' side.
Look who's talking.
There's no such thing as a 12,000 pound dental service in this establishment.
Staff shows courtesy to a fake reviewer.
The way people use the internet can be a headache to some businesses.
Aside from smoothening the operations and fulfilling orders or providing services, they have a reputation to uphold. They need to perform extra work to keep the unfair reviews under control.
There's no way to control these fake reviews other than responding to them. And if the business is doing great, it'll attract more positive reviews and bury the unfair ones.
