The Unbelievable Things Tech Support Workers Deal With Every Day
Technology is everywhere in our lives, but let’s be honest—most of us don’t understand how it works. We use our devices daily, whether checking emails or browsing the web, but when something goes wrong, we’re often left scratching our heads.
We think of our devices as magic boxes that do everything for us without much thought. This is where tech support workers come in, helping us out when we get stuck.
But imagine how frustrating it must be for them when people struggle with the simplest things. That’s where the "Tech Support Gore" subreddit comes in—where tech support workers share the craziest, most confusing things people do with their devices.
It’s a space for them to vent, laugh, and sometimes even cringe at what they encounter. One typical story is about people who don't know how to turn on their computers, trying to unplug them instead of pressing the power button.
Or some users think deleting a file means it’s gone forever, not realizing it’s in the “trash” waiting to be recovered. Others call tech support because their device won’t connect to the internet, only to find out they forgot to turn on Wi-Fi.
While these stories are funny, they also show a more significant issue—many of us don’t know enough about how technology works. It’s easy to get frustrated, but understanding the basics can save us a lot of hassle.
Please keep reading to see some of the most cringe-worthy tech support moments that left workers shaking their heads.
These hilarious tech fails will have you laughing—and feeling grateful you're not the one fixing them.
"Queens, NY Is Not Somewhere I'd Like To Be A Phone Tech"
"Ticket: "The Switch Is Noisy And Reboots All The Time, Cannot Diagnose."
"Grandma-Proofed Remotes"
"High School Chromebook"
"It's Still Running!!"
"I Think It Needs A Little Bit More Solder"
"Found On Facebook"
"The Network Is Down"
"I Found This Spicy Pillow At A Vet Clinic. Surface Pro 4, About 7 Years Old"
"Nothing Like A Little Game Of Chicken When You Need To Plug In Your Ethernet Cable"
"The Coax Cable Is Broken? No Problem My Dear, Just Raise The Router With Lunchboxes And Use A Needle (It Actually Works!)."
“Why Won’t My WiFi Work?”
"Celebrate 25 Years With An Imac Graveyard"
"Mac Bench"
"User States "PC Runs Like Crap"
"I Was On Vacation And The Restaurant Was Complaining Why Their Wi-Fi Wasn’t Working. I Wonder Why"
"Friend Asked If I Can Recover Her Photos"
"Cheap Solar Powered Portable Charger Took In A Little To Much Sun Light"
"Colleague Came Down To It Complaining Their Company Phone Wasn’t Charging Fast Enough"
"User Left Their MacBook In The Fridge Overnight Because It Was Overheating"
"I Was Wondering Why My Internet Was So Slow. Now I'm Wondering Why It Worked At All"
"Ticket Says "I Think The Projector Just Had A Heart Attack"
"Spicy Pillow Becomes A Hot Pocket. Causes Evacuation"
"I Got A Gpu On Ebay From St. Petersburg, Russia Before The War Started And It Obviously Was Harvested From A Highly Secure (Ts?) Workstation"
"No Better Way To Do This"
"My Friend Wanted To See The Inside Of His Phone"
"I Had To Install A Gpu From 2012 In A 2018 Cyberpower PC And I Lost Screws So I Had To Improvise"
"When You Aren't Confident Enough To Do A Bga Soldering"
"Can't Tell If The Kids Wanted To Watch Dora Or Play Dark Souls"
"Me: "Has Your Phone Had Any Contact With Water?" Customer: "Not That I Know Of..."
"Disk Drive"
"Yes, That Is Fiber. Yes, They’re “Finished”
“I Need The Data Recovered From This! Cost Is No Issue!”
"Rate My Nas"
"Is This An Acceptable Bend Radius?"
"The Most Disgusting Still-In-Use Charger I’ve Ever Seen"
"Dell Engineer "Fixed" My Desktop"
"This Was Brought To Us With The Words "This One Broke, We Need A New One."
"Costumer Came In Today Almost In Tears Asking Us If We Can Recover Her 5+years Of Work Data"
"I Thought I Had Seen It All"
"If My Mental Health Was An Ethernet Cable"
"Parents Had Flakey Internet And Had To Keep Restarting Equipment In Order So My Dad Built This Contraption To Start Them Up With Timers In Order"
"This Image Used By A Musicstore As A Form Of Ad"
"The Network Is Down"
"Ladies, Gents, All Of The Above? None Of The Above! I Present: My Office's Ftp Server"
"My Mil Was Due To Catch A Flight At 6.00am But She "Doesn't Trust Technology" So She Tried To Photocopy Her Digital Boarding Pass Off Her Phone. The Tech Support Question Was "What's Wrong With The Photocopier"
"Customer Dropped His Camera In Salt Water, Rice It"
"PC From A Pool Supplies Store 😬"
"My Motherboard Died"
"Being A Alarm Engineer This Just Brings Pain"
Even though technology can be complex at times, it can be much simpler if you know the fundamentals. The tech support staff's anecdotes demonstrate how minor errors can lead to issues. Next time you encounter a technical problem, you can pause to find a solution and remember that some knowledge can save you significant frustration. Remember to thank the tech support staff who assist us, even if we don't always get it right!
